Last Updated: March 15, 2026
This Privacy Policy explains how Clean & Up (“Company”, “we”, “us”) collects, uses, and protects personal information when you visit our website or request services.
1. Information We Collect
We may collect the following categories of information:
Contact information (name, email address, phone number)
Service request details (property area, approximate size, requested services, scheduling preferences)
Communications (messages you send us via forms, email, SMS, or phone)
Website usage information (basic analytics such as pages visited, device type, and approximate location)
2. How We Use Information
We use information to:
Respond to estimate requests and communicate about scheduling
Provide and improve services and customer support
Send service-related messages (confirmations, reminders, updates)
Maintain website security, prevent fraud, and troubleshoot issues
Comply with legal obligations
3. How We Share Information
We do not sell your personal information.
We may share information with service providers that help us operate our business, such as website hosting, form processing, scheduling tools, and analytics providers.
We may also share information if required by law, to respond to lawful requests, or to protect rights, safety, and property.
4. Cookies and Analytics
Our website may use cookies or similar technologies to improve functionality and understand website performance. You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.
5. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100 percent secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only as long as necessary for business purposes, service delivery, legal compliance, and dispute resolution.
7. California Privacy Rights (CCPA Notice)
If you are a California resident, you may have rights to request access to, deletion of, or correction of personal information we hold about you, subject to legal exceptions.
To submit a request, contact us using the information below. We may verify your request before responding.
8. Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children.
9. Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, contact:
Clean & Up